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Shipping Info

We currently ship to the 50 United States, Washington, DC and Canada. Recently we have also added international shipping as an option, please see details below. Tea is also available in several international shop locations. Note that our international stores incur fees to import our products so prices may vary from what you see on our site. Delivery times are inclusive of order processing times and are based upon business days.

Additional Notes:

Costs have increased due to growing challenges in our supply chain. We have added a 0.75 cent fee to all orders. If you have questions or concerns, please do not hesitate to reach out to [email protected].

Shipping days is inclusive of processing times and days to deliver. All packages will have a status of ‘pending’ until the night that they have been shipped to ensure packages ship complete.

US Shipping Information

Standard Shipping - U.S.

Delivery Time Price Notes
Standard: 6-10 Business Days $7.00 (FREE on US orders over $150.00 after any discounts/promotions and before tax) Please select this option when shipping to P.O Boxes and APO/FPO. For APO/FPO addresses, please allow 3 weeks for delivery (will vary depending on location).
Priority: 3-7 Business Days $9.00 Does not deliver to P.O. Boxes and APO/FPO.
Express: 2-5 business days $17.00 Orders placed before 10am will be prioritized that same day. If the order is placed after 10am it will ship the next business day and arrive within the given time frame.
Overnight: 1 Business Day $25.00 (Currently inactive on site due to constraints across the industry by shipping carriers) Orders placed before 10am will ship out the same day. If the order is placed after 10am it will ship the next business day and arrive within the given time frame. Overnight packages are not regularly delivered on weekends or within 24 hours of purchase unless ordered before 10am PT.

Canada Shipping Information

Standard Shipping - Canada

Delivery Time Price Notes
8-12 Business Days* Now $15 for a limited time. Duties and Taxes will be calculated and collected by the shipping carrier upon delivery. They are calculated based upon your country’s requirements and the items on the order.

International Shipping Information

International Shipping*** – Excluding US, Canada & Puerto Rico

Delivery Time Price Notes
Express (ship times are estimates and exclude 48–72 hour International shipment processing) Price Calculated at time of Shipment Duties and Taxes will be calculated and estimated at the time of order placement. They are calculated based upon your country’s requirements and the items on the order. They will be represented on a separate Duties and Taxes line.

**Duties, taxes and fees may vary depending on shipping carrier and will be charged either at order placement or shipment depending on payment. Please check the country’s local rates for more information. Note that certain elements, such as going through customs, are out of our control. As such, all times are estimated delivery times.

*** Currently we do not ship to the Democratic People’s Republic of Korea (North), Iran, Russia, and Syria.

We are so excited to be shipping internationally! All the details, below.

Duties and tax estimates will be calculated at the time of placement to ensure we can get the best possible rates for our customers. All shipping cost, including duties and taxes, are real-time estimates and will be finalized at the time of shipment.

Please note, given local and regional carriers, all delivery times are estimates and cannot be guaranteed.

Due to the complexities of international shipping, we will not be able to refund shipping cost or duties & taxes and the customer will be responsible for all return shipping fees.

It’s essential that you include the recipients phone number in the shipping address. Local carriers often use this to communicate with the customer and need this information to fulfill order.

If you have any questions/feedback, please reach out to our customer care team who will be happy to help with your experience. Please send us an email at [email protected].

Order History & Tracking

To track your package just sign in and click on My Account. In your account you will see order history by date or by order number. You can browse your order history and track the status of your orders. Tracking is real-time and will show information provided by the carrier.